Business Development Representative

Marketplace Title: Business Development Rep, Sales Development Rep

Reports to: VP Sales

Comp Range: $40,000 - $60,000

Direct Reports: No

Location: Virtual/Remote

Travel: 0%

Profile: Enthusiastic, resilient, creative, and driven by the 'hunt' of sales


Company Description:

A rapidly growing Travel Technology SaaS business managing 45M+ corporate traveler profiles and relationships through serving over 250 travel management companies and large enterprises. Founded in 1996, Grasp Technologies is the leading provider of travel data management, visualization, and payment solutions in the travel industry. Initially founded to address the critical need for customized reporting and data management in the travel industry, we have held to our belief in helping our customers thrive and succeed by transforming data into useful intelligence. Grasp Technologies was among the first to offer a comprehensive travel data normalization and analytics solution that combined powerful features, such 3rd party hotel data verification and reconciliation, with a highly configurable data visualization and reporting engine. Since its founding, Grasp Technologies has been at the forefront of data management innovation in the travel industry and today is also enabling innovation in travel-related payments utilizing virtual credit cards

Our Value Proposition:

Grasp consolidates data from numerous different sources and cleanses, normalizes, and standardizes the data to help enterprises, travel agencies, and travel suppliers meet safety and compliance requirements, drive travel program design and efficiencies, produce reliable reporting and business intelligence, increase revenue and retention, and optimize vendor selection and travel ROI.

Mission of the Position:

A Business Development Representative (BDR) is responsible for generating new business opportunities. The mission of the role is to generate Marketing Qualified Leads and Sales Qualified leads by researching, identifying, and contacting potential customers. The objective is to setup customer meetings and demos with the sales organization. BDRs strive to accelerate the quality and pace of sales pipeline creation while utilizing Grasp’s sales systems and processes.

Key Criteria/Requirements:

  • A self-starter attitude and a desire to learn, grow and excel in their role
  • Enthusiastic, resilient, creative, and driven by the ‘hunt’ of sales
  • Passion for sales and business development, and desire to advance in the sales role
  • Ability to establish and achieve goals
  • Abilities to multitask, take initiative, prioritize, and manage time effectively
  • Excellent written and verbal communication skills
  • Ability to effectively communicate through phone, email, and social media channels
  • Strong organizational skills
  • Experience in a virtual team environment and working independently
  • Experience with web research utilizing search engines and databases
  • Experience with CRM software, HubSpot preferred
  • Proficiency with Microsoft Office
  • Experience with social medial and digital marketing tools preferred
  • Experience with data scraping and digital prospecting tools preferred
  • Willingness and ability to learn how to qualify leads from marketing campaigns
  • Ability to learn Sales Performance Metrics
  • Previous customer experience working in a sales or service capacity preferred
  • Previous experience reaching or exceeding monthly activity goals/quotas
  • 1-3 years of working experience
  • Bachelor's degree strongly preferred
  • Interest in the Corporate Travel Industry and technology


Measure Accountabilities/Outcomes:

A = Demonstrated strengths predict positively for success against the accountability

B = Capabilities suggest some success here, but likely incomplete or in a sub-optimal time frame

C = definite weakness; unlikely to succeed against this accountability

  Metric Rating Notes

Become proficient in communicating Grasp's value proposition and using sales systems and documenting activities

30 Days

  • Can effectively tell Grasp's "story"
  • Able to log new leads in CRM
  • Able to set up multi-touch campaigns
  • Able to log all activities in CRM
Meet and exceed sales activity goals and quotes

60 days

  • 25 calls per day
  • 25 emails per day
  • 5 connects
  • 3 demos/meetings per week


Key Personality Attributes at Grasp:


Intellectual: Personal: Interpersonal: Motivational:
  • Intelligence/Analysis Skill
  • Judgment/Decision Making
  • Honesty
  • Resourcefulness/Initiative
  • Excellence
  • Efficiency
  • Work Ethic and Sense of Urgency
  • Communication Oral/Written
  • Listening Skills
  • Receiving and Giving Feedback
  • Energy/Drive/Enthusiasm/
  • Tenacity



  • Proactively seek new opportunities within an assigned segment of potential customers through prospecting phone calls and email communication
  • Proactively seek new opportunities within an assigned segment of potential customers through prospecting phone calls and email communication
  • Generate Marketing Qualified Leads and Sales Qualified leads by identifying, researching, and contacting potential clients
  • Qualify prospects as Marketing Qualified Leads and Sales Qualified leads using the correct agreed upon criteria with the sales organization
  • Schedule discovery calls to hand off qualified prospects to the Sales team
  • Document all activities (phone and email outreach)
  • Meet and exceed monthly lead goals with the support of the Sales team
  • Complete 100+ outbound cold calls and customized emails per month using HubSpot
  • Develop and maintain superior relationships with prospects and customers
  • Gather customer and partner feedback and relay to management to improve customer offerings and increase
    customer engagement
  • Mature and develop marketing qualified leads with a focus on engaging and qualifying prospective customers
  • Understand prospective customers’ needs and pain points, and effectively present our value proposition to them;
    accurately communicate information learned to Sales Managers to hand over opportunities
  • Arrange and confirm virtual meetings between Sales Managers and prospective customers
  • Use systemic sales methodologies and sales scripts to support the progression of deals through the early stages of the
    sales cycle
  • Use HubSpot to manage the database of prospects and customers and to accurately track activities and progress
  • Report to Sales Management on activities, results, and outcomes
  • Learn and stay up to date on Grasp’s products, value proposition, and positioning

Working at Grasp:

Our Core Belief:

Happy Employees, Happy Customer - Everyone Wins

We Are:

  • Genuine
  • Relentless
  • Audacious
  • Scrappy
  • Passionate
  • Virtuous
  • Virtuous
  • Talented

We Offer:

  • Competitive Compensation and benefits
  • Virtual/Remote work environment
  • Any equipment you need to do your job
  • Paid training and vacation
  • Mentorship and coaching from leadership and opportunities for growth
  • FUN, diverse, open-minded coworkers!

Apply Now!